The Ventures of MissBiz

This is a journal of my personal ventures in business, as a business student, and as a student in life. This is a blog for me, but if you'd like to follow along - you might be in for a wicked ride!

Thursday, November 09, 2006

MissBiz, "Interviewing the Interviewer: Karl Gompf Reveals His Opus"

by MissBiz aka Jackie Howatt
Published and Copyright November 8, 2006
Saint Mary's University, The Journal

By tracking the personal experiences of other entrepreneurs, Karl Gompf, from Winnipeg, Manitoba, may not realize it - but he has set out on an entrepreneurial adventure of his own. Currently in the research phase of his developing book, Mr. Gompf has traveled all across Canada, stopping off in every province, excluding the North West Territories – which may be next, along the way. The purpose of his journey is to document the familial impacts on budding entrepreneurs and the emotional and situational affects family may or may not ingrain or impose on a young self-starter. In doing this, he has conducted over fifty interviews with entrepreneurs (and in some cases their family members) in the hope that his work will provide a foundation for supportive communication between entrepreneurs and their families.

The interview with Karl Gompf was interesting on a few different levels. First, he is a great example of bootstrapping a venture for the sake of fulfilling a passion (very entrepreneurial in and of itself). Second, he is usually the one interviewing – it was interesting turning the tables and interviewing an interviewer. Third, writing his book seems like a very organic turn in his career. His book harmonizes his educational background with his personal life experiences. His background consists of instructing various classes such as Family Dynamics at the post-secondary level, working with ‘troubled children’, and being a father of two entrepreneurial sons.

In order to do anything, whether it is starting a business or writing a book about business, there must be an underlying motive for doing it in the first place. Mr. Gompf states, “[The book] came about from my two sons. They started a customer feedback and market research company together called TellUsAboutUs. As I was watching their company grow, they were talking about how some young entrepreneurs would come up with ideas for a company and their parents would say that their ideas were crazy. The book came about through these conversations.”

This interview allowed him to expound on some of the emerging themes that we may see in the book. He recounts a few interviews where the parents had an obvious negative impact on their child’s psyche. “I interviewed three young women in Vancouver who started their own company, which provides garnishes for bars such as cherries, limes, salt, etc. They said that their parents would say things to them that were more ‘challenging’ – not necessarily putdown comments, but more like ‘that won’t work’. Starting a company, you just don’t want to hear that, even if it’s true.”

This theme is carried over in another notable interview he had. He explains, “I interviewed one woman who is now in her forties and owns a successful business. As I interviewed her she was basically in tears because there were obviously unresolved familial issues there related to her company start-up.” He then reflects, “I’m finding though, that the true entrepreneur just forges ahead anyway. If they are driven to do it, they won’t let anything stop them. But some people were in tears or on the verge of tears during the interview because they were remembering hurtful things that were said”.

During interviews, some topics are generally more restricted to discuss than others, as some interviewees may find them offensive, such as religion, childhood upbringing, sexual orientation, and so on. Mr. Gompf touches on his experience with this. “There are some things I would like to go into [in the interviews] but [are] difficult to touch on, like what their family background was like. It’s not really my business but these are things that can have a huge impact on an entrepreneur.” He explains that the careers that the entrepreneurs’ parents had could explain their positive or negative reactions to the idea of entrepreneurship. If a parent had a bad experience in business, they might have more negative things to say because of this, and their negativity could really affect the child because they understand that ‘if dad failed, then I might fail too’. But on the other hand, having a parent with entrepreneurial experience can be a huge asset to the young entrepreneur. It’s how the family entrepreneurial dynamic plays itself out that’s most important.”

Karl Gompf is shown here attending The National Child and Youth Care Conference in 2004. His background consists of academic research, journalism, and hands on work in family dynamics.

Karl Gompf’s project is fascinating in itself, but the motivating part of his story is not necessarily in the writing of his book, but the expedition he has undergone to make it happen. Discussing the financial decisions of taking on this project, he explains, “I decided not to go for a grant. I’m not sure, but in the United States I believe there are grants for this sort of thing. I just decided to do it on my own budget – kind of low key”. He adds, “I also have Aeroplan points, so I get free flights”. He is making great use of the budget that he does have, however. During his stay in Halifax, he and his wife, Monica, both stayed at Halifax Backpackers on Gottingen Street; a hostel for “experiential” travelers on a tight budget. Staying at Halifax Backpackers was extra convenient for him, as he interviewed the two young entrepreneurs who founded it as well.

In order for this book to have the educational impact he wishes, the topic of publishing arose. “I’m at the point where I need to decide if I want to self-publish or get a publisher. I was told that if you self-publish you probably won’t get into places like Chapters. Past that, you have to do your own marketing which is a downside because most people don’t have the time to hustle and sell. I haven’t crossed that bridge yet”.

As both of his children, Tyler and Kirby, became entrepreneurs themselves, the question came up regarding the impacts that he and his wife may have had on their own children’s decision to be entrepreneurs. “Good question,” he says. “Because my background has been working with ‘troubled’ kids, out of that I learned a lot about the balance between helping, and allowing them to make their own decisions. My style in seeing our sons develop the company was to listen and encourage, but never to put down. In my experience I know that one negative said to a child could hurt them forever”.

Monica Gompf remembers an incident that she thinks may have had an effect on her eldest son’s career choice. “I remember when our son graduated from university and he had a job that he really liked - working with RVs. I remember saying to him something like, ‘that’s not a very good job’, because my expectation was, ‘you just got a degree… go out and use it!’ I’m sure that he knew I wanted him to be more productive, and not to be an employee”. The Gompf’s did support their sons in becoming entrepreneurs. The fact that they co-signed a loan for their sons to cover start-up costs resonates a deep support. Mr. Gompf notes that many young entrepreneurs said their company would not have survived without some family backing in one way or another.

Before the interview wrapped up, he offered a token of advice for the parents of entrepreneurs, based on his research findings this far; “Parents need to walk a fine line between being supportive when they need to be, but without taking control. When a young entrepreneur is struggling financially, a parent who brings them a meal can make all the difference. It’s the small things we do and say that affect people”. He states, “The true entrepreneur is passionate about what they’re doing, and they’re going to do it anyway – but there is a parental aspect in the background somewhere that is often not talked about, and hasn’t really been written about.” His book hopes to reconcile this issue by creating a basis for discussion between entrepreneurs and parents.

The book remains un-named for now as, “the name will pop up in an interview somewhere that will just fit.” Still in the research and interviewing phase, he projects that his book will be on bookshelves by 2009. Until then, he will be devoting much of his time and energy nurturing his brainchild. “Making money is not my goal with this book, but if it can be helpful to somebody somewhere, then it’ll be worth it.”

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The interview with Karl and Monica Gompf took place on

November 2, 2006.

The Marketing.. I mean Shopping Channel

I'm getting over a major addiction. It may sound bizarre to you, but two years ago I became an addict to The Shopping Channel. Not buying, but watching. Something even stranger is that I'm not necessarily interested in the products being sold, but I am truly fascinated with how the hosts and presenters add an imeasurable amount of value by the way they interact with the products. It's all about presentation.

I've never been a big TV person. But in the past, I would just leave the Shopping Channel on while I did other work. I don't anymore, in fact, I haven't had my TV on for three days. Until today, that is.

I just turned my TV on to The Shopping Channel when I came back from class, and one of my favourite presenters is on. I believe her name is Meredith and she represents the PreZerve Jewelry Organizers. She is very well spoken and articulate and has a great pace and tone in her voice. The way she touches the products transforms an unspectacular and meaningless wooden box into something that will change your life. I guess this is the marketer in me speaking; I realize how strange this must sound.

I'm also a huge fan of Joan Rivers who frequents The Shopping Channel every three months with her "Joan Rivers Classics" jewelry line. She seems so personable and relatable to middle aged women. She's outspoken and really funny. She gives an air of modest luxury. She's like a friend who invites you to her house for tea and crumpets while playing with her costume jewelry collection. It's very comfortable and alluring.

The Shopping Channel is a great example of marketing in motion. It's consistently changing to meet the needs of the viewer. It's more about building a relationship with the viewer first, which is why there is such a great emphasis on the personalities of the hosts.

I'll post my MissBiz article when I get back. I'm just running to a Journal meeting!

Keep Bizzy!

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"Religion is the sole technique for the validating of values"
Allen Tate

Tuesday, November 07, 2006

A Bubbling Debate

I seemed to have sparked a debate regarding my latest MissBiz article, "Shopping Our Way to the Unemployment Line: The Big-Box Impact".

Take a look at the comments and see what they're saying.

In terms of debate, I love it, but I am methodical about it. When people are stating opinions and facts here and there, I enjoy just taking it all in before I side or make decisions. I need to do my own research and study before I confirm a position.

Clearly, I stand by what I wrote in this article, as I combed over more than a dozen articles regarding the subject, not including websites. I'm not saying that their counter-arguements are not right, but this particular article was based on research. Still, I'm happy to create friction on debatable topics anytime!

I'm thinking about another topic that I could write that may gain similar interest. If anyone has any ideas - leave a comment!

Keep Bizzy!


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"I have never in my life learned anything from any man who agreed with me"
Dudley Malone

Monday, November 06, 2006

Death = A Fun Business Opportunity?

I just came back from the Journal office at 10:30 pm. I had quite the experience tonight...

I've had my drivers license for 5 years, but haven't been much of a driver. I really haven't had much opportunity or need to drive, as I live on campus in Halifax, and when I go home in the summer, I work for the family business, so I work in the home office. Anyway, I haven't driven for four months, and I have never driven in Halifax before. Every Friday the Journal staff gets pitas from the Pita Pit. The only person on our team with a car had too much editing to do, so guess who got stuck driving to pick up the food? That's right - me. In the rain, in the dark, on unknown, glaring roads. Well, at least I'm still alive and we got the pitas, so everyone was happy. Only my pita was terribly wrong. What the heck was that sauce?

Speaking about life and death, I cruised around on Inc.com and came across something quite humorous. "Six Businesses of Death" may sound gory to you, but in actuality, they are surprisingly creative! It lists and describes six businesses that are based on death and the afterlife. One that I found extremely innovative was titled, "Diamonds are forever, and ever" with the corresponding business being Lifegem.com. Jewelry made from the carbon of the deceased? How novel! How enchanting! How peculiar! I love it. These are the kinds of businesses that motivate me. If these oddball ideas can be successful (they're making millions), then any creative business idea has the same potential (or some potential), if executed right. It's all about creativity and niche markets.

Just some updates - the PGA booth is being booked, which means that I will be working furiously on organizing the appearance of the booth. I only have 2 months - most people have these planned out a year ahead of time. I can do it though - I will, I will!

Also, the Scribe website is looking fab. Yes, fab! Okay, I'm biased. Granted, it is kind of feminine, but there's nothing wrong with that. I see it even working to my advantage. As long as it looks good, is informative and easy to understand, and has integrity, which it does, is all that matters.

Keep Bizzy!

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"Little is known of Sierra Leone and how they connect to the diamonds we own"
Kanye West

Gold I Tell You!

Yesterday was fairly productive, but not as much as I wanted it to be.

I read about 100 pages of Virginia Woolf, edited articles for the business section, and something I am very happy about - I found a slew of great books for my Family Business paper!


MissBiz - Research Books
Here they are! I struck gold!

I was at the library for 8 hours yesterday. I would read a page and then find that I wasn't really reading - I was thinking about the Scribe website. When I realized that I totally glazed over an entire page, I would have to read it over again. Is that normal?

It's 8:00 am right now. I have to write a short response to Mrs. Dalloway for my English class, which is at 1:00. Between now and then I also have stop by the Journal office to make sure my section is good to go.

I better get moving.

Keep Bizzy!
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"Reading maketh a full man; and writing an exact man"
Francis Bacon

Saturday, November 04, 2006

Ahead of Schedule

I've been getting some great feedback on my MissBiz articles from you all. Even just recieving a few comments on topics I've written about, hearing other opinions, and sparking further debate and conversation is really motivating for me. Every comment is appreciated. Thank you :)

I began my MissBiz article last night and finished it up this morning. It was the interview with Karl Gompf. I think it turned out very nicely. I'll post it on Wednesday, when the Journal comes out!

Besides that, I watched The Company today. The storyline was subdued, but the point of the film was to essentially peek into the everyday lives of professional ballet performers and the "companies" they work for. I danced for several years when I was younger, and this film makes me want to start taking lessons again. I might when I graduate!

Keep Bizzy!

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“I do not try to dance better than anyone else. I only try to to dance better than myself”
Mikhail Baryshnikov

Friday, November 03, 2006

A Reciprocal Interview!

The day before last was so great. I spent all my free time working on the Scribe website. It looks like it'll be finished very soon. It could technically be done in a weekend if I didn't have a million other things to do.

Yesterday, I did an interview for the Journal. Karl Gompf is a writer who has travelled all across Canada (from British Columbia to Halifax) interviewing young entrepreneurs and the impacts that their parents have had on their start-up experience. My friend Alana Green who owns the Halifax Green Choi Kwang Do school (the only one in Canada) won the ACE/CIBC Entrepreneur of the Year Award last year, and Mr. Gompf was interested in interviewing her. She then put me in contact with him to do an interview, which in fact turned out to be a reciprocal interview, as he interviewed me on my own experience in working with my dad and starting a buisness of my own. It was fun! The only downfall - my tape recorder cut off the part where he gives advice for entrepreneurs who are starting up, or advice for parents with entrepreneurial kids. Good thing I have a little bit of a memory :)

Besides going to class today, I've been working on the website. It's like an addiction. I have so many ideas!

For tonight, however, I am trying to finish up the interview article. I'll post it this coming Wednesday.

Keep Bizzy!

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"Easy reading is damn hard writing"
Nathaniel Hawthorne

Wednesday, November 01, 2006

MissBiz, "Shopping Our Way to the Unemployment Line: The Big-Box Impact"

by MissBiz aka Jackie Howatt
Published and Copyright November 1, 2006
Saint Mary's University, The Journal

Last week, on October 16, 2006, I read about the Wal-Mart Supercenter strike in Hialeah Gardens, Florida on businessweek.com. Coincidentally, my Retail Management class was simultaneously doing an in-depth assignment regarding big-box retailers and their detrimental sociological and economic affects. Like many, I’ve been aware of the negative impacts of power-retailers, like Wal-Mart. But with so much of it in the news lately, and even right now as I flip through this collection of Wal-Mart news articles compiled by my professor, it is literally making me sick to think about the future of retailing, and the monster we have all created.

When brainstorming this article, I couldn’t find a concrete storyline, or a cohesive way in which to write it. I concluded, however, that my goal is simply to expose some of you to the political issues taking place right now regarding the unbelievable power that big-box retailers (namely Wal-Mart) inflict upon our economy, and our lives. Wal-Mart seems to be making headlines every day. I cannot possibly cover every damaging account, but I want to highlight some of the more notable instances that might make you think twice about this retail goliath (and others like it).

First, Wal-Mart has made an art of “squeezing” their suppliers and streamlining their inventory and channel distribution so perfectly that it is basically impossible to compete with their intelligence. This is the main strategy that their company is built upon. It was a genius approach of retailing ten years ago, and they grew exponentially because of it. Their share price peaked in 2000 at $70 (signonsandiego.com). Analysts believe that the popularity of Wal-Mart came at a time when the baby-boomer generation also peaked at retirement age. This extensive demographic found it convenient to buy almost every necessity under the sun, underneath one roof, and at a price that was compatible with their fixed income. But now that Wal-Mart has accumulated an established market-base, and as the severe decline in one of their largest target-markets (the baby-boomers) looms ahead, their operational strategies are severely impacting everyone – even you – the taxpayer.

The most prevalent and ongoing political issue regarding Wal-Mart is unionization, or the lack there of. Simply put, Wal-Mart cannot “afford” to deal with a unionized workforce. By “afford” I don’t mean that they literally cannot pay their employees a decent salary, because they can; Wal-Mart is the largest company in the world - period. They can’t “afford” it because their entire business is based upon the lowest guaranteed prices. Unionization would cause wages to increase, therefore inflating product prices. Unionization has been a major sore spot for Wal-Mart and they have generated negative publicity because of their determination to avoid the subject altogether. A milestone example of this can be seen in the case of Wal-Mart store number 3643 in Jonquiere, Quebec in 2004/2005. The employees of this small town Wal-Mart location obtained union certification, but soon after they did, Wal-Mart shut its doors - for good. Wal-Mart claimed that the location wasn’t making any money. This left 190 people unemployed, not to mention the physical concrete void they left standing in the middle of a small forestry town.

Refusing unionization and paying their employees minimal hourly wages with inadequate benefits is somewhat old news, but gives an idea of where the company and its employees stand. Making recent headlines, however, is that Wal-Mart is clamping down even harder on their operations with a new set of employee rules and restrictions just issued within the past few months. These new policies are a direct reaction to their stagnating same-store sales, and therefore, their need to cut costs across the board to remain profitable.

Several of the new policies are not sitting well with Wal-Mart employees, for example, pushing the part-time workforce from 20 percent to 40 percent, wage capping, strictly monitoring employee absences, and hiring “healthier” and subsequently younger employees (marketplace.publicradio.org). These procedures would be desirable for any cost-leader company, as implementing these strategies will “trim the fat” from the bottom line. However, because Wal-Mart already provides little compensation (or empathy) to their employees, the backlash was expected - and arguably justified.



A policy I found particularly grabbing was the “hiring and promoting a healthier staff” initiative. Even though this is bad news for those older Wal-Mart employees who face being shafted due to their ailments, Wal-Mart is actually performing a service to us taxpayers by applying this procedure. Just to shed some light on the ramifications that Wal-Mart’s low wages combined with minimal to nil health insurance can impose on taxpayers: “Reliance by Wal-Mart workers on public assistance programs in California comes at a cost to the taxpayers of an estimated $86 million annually; this is comprised of $32 million in health related expenses and $54 million in other assistance” (http://www.dsausa.org). Even though this is an American statistic, the affects are mirrored throughout the global economy. This same study also reports that, “If other large California retailers adopted Wal-Mart’s wage and benefits standards, it would cost taxpayers an additional $410 million a year in public assistance to employees”. If Wal-Mart wants to hire healthier employees, it might lessen the impact on taxpayers, however, this faintly mitigates their burden on society, as their employees need to be subsidized in other ways due to insufficient wages.

The power that Wal-Mart bestows over its employees is devastating. But it doesn’t stop there. When a business becomes so pervasive and domineering as Wal-Mart has become, it sends a rippling affect throughout the community and the global economy as well. They wreak havoc on their suppliers and competitors wherever they go. It is almost impossible to compete with Wal-Mart, especially if a nearby business carries similar products or services, because they will consistently outdo any price point. A Wal-Mart supplier suffers greatly because their margins become almost non-existent due to Wal-Mart’s “squeezing” affect, as mentioned earlier. Suppliers find themselves in a tangled web. Wal-Mart’s business keeps manufacturing facilities at full capacity, which means consistent business, however, with little margin leeway and a full staff, it is hard to turn a profit.

“Therein lies the basic conundrum of doing business with the world's largest retailer. By selling a gallon of kosher dills for less than most grocers sell a quart, Wal-Mart may have provided a ser-vice for its customers. But what did it do for Vlasic? The pickle maker had spent decades convincing customers that they should pay a premium for its brand. Now Wal-Mart was practically giving them away. And the fevered buying spree that resulted distorted every aspect of Vlasic's operations, from farm field to factory to financial statement” (fastcompany.com).

Jim Wier, the owner of the Snapper lawn-equipment company, is otherwise famously known as “the man who said no to Wal-Mart”. While Wal-Mart was pressuring his company to supply more mowers, Mr. Wier was determined not to turn his decades-old company into a Wal-Mart pawn. “Why would you buy a walk-behind mower from Snapper that costs $519? What could it possibly have to justify spending $300 or $400 more? That's the question that motivated Jim Wier to stop doing business with Wal-Mart. Wier is too judicious to describe it this way, but he looked into a future of supplying lawn mowers and snow blowers to Wal-Mart and saw a whirlpool of lower prices, collapsing profitability, offshore manufacturing, and the gradual but irresistible corrosion of the very qualities for which Snapper was known. Jim Wier looked into the future and saw a death spiral” (fastcompany.com).

Wal-Mart is so convenient for the end-consumer. We can’t deny that. We’ve all shopped there at some point. But even though we’ve all heard bits and pieces of anti-Wal-Mart anecdotes, I think many of us choose not to look too far into it, for fear that we might feel compelled to “put ourselves out” a little bit, and to reconsider the convenience and gratification that Wal-Mart provides us. Like global warming, maybe if we ignore it and walk with our heads down, it’ll go away. This is so not the case. Every dollar you spend is comparable to a vote. Do you believe in the Wal-Mart “party”? Do you support their “platform”, their “campaign”, their values, their impacts, their actions? Would you vote for them?

Consolidation and acquisition is the most widespread fear among consumers in regards to big-boxes. With Wal-Mart providing everyday essential products (even groceries) at rock-bottom prices, and with Best Buy providing every gadget imaginable at rock-bottom prices, and with companies like Home Depot, Staples, Shoppers Drug Mart, and Costco following suit, will there be any room for competition (choice) in the future? Will we eventually be shopping at one giant Supercenter like mindless robots? Will any of us who will either work for a small company or start a small company ourselves stand a chance? “Are we shopping our way straight to the unemployment line?” (fastcompany.com).

We have to collectively understand the implications of walking into a Wal-Mart (or any big-box retailer) and purchasing toilet paper for the sake of saving fifty cents. The implications run far deeper than you think. Society has created a monster that feeds off of our physical and moral laziness. I’m not saying to never shop at a Wal-Mart again, but next time you find yourself walking into a big-boxed retailer, ask yourself, “is it worth it?”.